The New NSW Planning Portal

29 June 2021

The New NSW Planning Portal - Post Image

The NSW Government’s Department of Planning, Industry and Environment (DPIE) has mandated the use of the NSW Planning Portal for all councils across the state from 1 July 2021.

The Planning Portal will be a single online platform for planning applications and certificates, transactions and includes a live map with detailed planning information. 

From this date, the following applications need to be lodged via the portal:

  • Development Applications
  • Section 4.55 Applications
  • Complying Development Certificates
  • Construction Certificates
  • Subdivision Certificates
  • Occupation Certificates

The Planning Portal will provide a quicker, simpler, and more transparent online service. Users will be able to:

  • View, manage and track the progress of applications;
  • Fees will be payable to Council at this stage;
  • The Department is developing payment functionality on each of the relevant ePlanning Digital Services to enable applicants to pay all relevant fees online at the point of lodgement.
  • Fees will eventually be payable through the ServiceNSW payment gateway and may incur a surcharge depending on the payment method.
  • Upload documents;
  • Receive email notifications at key stages of the application process; and 
  • View an enhanced digital mapping service that provides easy-to-use, information-rich maps for every address and lot in NSW

To support this transition, with assistance from the NSW Government’s $50,000 grant, Council has developed a consultation office with staff available to assist residents in using the online portal to lodge and track applications. 

Overview of the Planning Portal

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